At Ambiura, we want you to be completely satisfied with your purchase. That’s why we offer a 14-day return policy on all our fragrances. If you are not satisfied with your purchase for any reason, you can return it for a full refund.

How to Return a Product

To return a product, please follow these steps:

  1. Contact Us Within 7 Days after receiving your fragrance:
    • Reach out to us within 7days of receiving your order.
    • Provide us with your order number and the reason for your return.
  2. Receive a Return Shipping Label:
    • We will provide you with a return shipping label.
  3. Pack the Product Securely:
    • Ensure the product is securely packed and includes all original packaging, parts, and accessories.
  4. Return the Product to Us:
    • Use the provided shipping label to send the product back to us.
  5. Processing Your Refund:
    • Once we receive the returned product in its original condition, we will process your refund within 7 to 10 business days.

Exceptions to the Return Policy

Please note that the following items are not eligible for return:

  • Products that have been used or damaged.
  • Normal use of fragrance is acceptable.

Refunds

Refunds will be processed to the original payment method used for the purchase.

  • Credit Card Payments: If you paid with a bank or Jazzcash, the refund will be credited back to your account.
  • Local Payment Methods in Pakistan: If you paid with a Cash on Delivery you have to send account details.

Contact Us

If you have any questions about our return policy, please contact us at ambiura@gmail.com.

Thank you for shopping with Ambiura!

Sincerely,

The Ambiura Team

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