At Ambiura, we want you to be completely satisfied with your purchase. That’s why we offer a 14-day return policy on all our fragrances. If you are not satisfied with your purchase for any reason, you can return it for a full refund.
How to Return a Product
To return a product, please follow these steps:
- Contact Us Within 7 Days after receiving your fragrance:
- Reach out to us within 7days of receiving your order.
- Provide us with your order number and the reason for your return.
- Receive a Return Shipping Label:
- We will provide you with a return shipping label.
- Pack the Product Securely:
- Ensure the product is securely packed and includes all original packaging, parts, and accessories.
- Return the Product to Us:
- Use the provided shipping label to send the product back to us.
- Processing Your Refund:
- Once we receive the returned product in its original condition, we will process your refund within 7 to 10 business days.
Exceptions to the Return Policy
Please note that the following items are not eligible for return:
- Products that have been used or damaged.
- Normal use of fragrance is acceptable.
Refunds
Refunds will be processed to the original payment method used for the purchase.
- Credit Card Payments: If you paid with a bank or Jazzcash, the refund will be credited back to your account.
- Local Payment Methods in Pakistan: If you paid with a Cash on Delivery you have to send account details.
Contact Us
If you have any questions about our return policy, please contact us at ambiura@gmail.com.
Thank you for shopping with Ambiura!
Sincerely,
The Ambiura Team
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